Accessibility Statement

We want everyone who visits this website — including people using assistive technology, older devices, or navigating by keyboard alone — to be able to find our services, read about our work and get in touch without difficulty. We've built this site with accessibility in mind from the ground up, and we review it periodically against the Web Content Accessibility Guidelines (WCAG).

We aim to meet the AA success criteria of WCAG 2.1, the internationally recognised accessibility standard. This site falls outside the scope of the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, which apply to public sector organisations rather than private contractors — but we treat WCAG 2.1 AA as our own benchmark, in keeping with the Equality Act 2010's expectation that reasonable adjustments are made for disabled users of the services we advertise here.

Based on our own review, we believe this site is largely conformant. It has not yet been independently audited or tested with assistive technology by the people who actually rely on it day to day, so some issues may remain that we haven't found ourselves — see "Known limitations" below.

Some of the specific steps we've taken across this site:

• A "skip to content" link at the top of every page, for people navigating by keyboard.
• Semantic HTML landmarks and a logical heading structure, so screen reader users can navigate by section rather than reading every page top to bottom.
• Full keyboard operation of every interactive element — the navigation, the mobile menu, collapsible sections, image galleries and the contact form — not just mouse or touch.
• A visible focus indicator on every link, button and form field, so keyboard users can always see where they are on the page.
• Text and background colours checked against WCAG AA's 4.5:1 contrast minimum.
• Descriptive alt text on meaningful images; purely decorative images are hidden from screen readers rather than announced as noise.
• Links that open in a new tab are labelled as such for screen reader users, not just marked with a visual arrow.
• A layout that adapts down to small mobile screens, with touch targets sized for comfortable tapping.
• Support for your device's "reduce motion" setting — our scroll animations and background effects switch off automatically if you've asked your operating system to limit motion.
• Long reference pages, like this one, use collapsible sections so you can jump straight to what you need rather than scrolling past everything else.

No website is perfect, and we're conscious of some gaps: this site has been reviewed against WCAG 2.1 AA criteria but hasn't yet been tested by people who use screen readers or other assistive technology every day, so subtler barriers may remain. The downloadable media consent forms we use for site photography haven't been separately checked for accessibility. If you come across anything that gets in your way, we'd genuinely like to hear about it — see "Tell us about a problem" below.

This site is built with standard HTML, CSS and JavaScript, and is designed to work with recent versions of major browsers (Chrome, Edge, Firefox, Safari) on both desktop and mobile. Core content and navigation are readable with JavaScript disabled; a small number of enhancements — the image galleries, the mobile menu, and the contact form's on-page confirmation message — need JavaScript to work.

If you find any part of this website difficult to use, or something doesn't work the way you'd expect with assistive technology, please let us know — we want to fix it. Contact us at info@satoplastinternational.co.uk or 020 8801 3303, and tell us which page you were on and what happened. We aim to respond within a few working days.

As a private company, we're outside the scope of the statutory enforcement procedure that applies to public sector websites, so there's no dedicated accessibility regulator for a site like this one. If you feel you've been treated unfairly because of a disability in your dealings with us, general advice is available from the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com (opens in a new tab). We'd always prefer the chance to put things right directly first — see the contact details above.

We review this statement periodically, and whenever we make significant changes to the site. The date at the top of this page shows when it was last revised.